Business process flows are representations of business processes that can be built into your CRM platform to improve efficiency, facilitate practice management and reduce errors and risks.
Rebase can help clients create business process flows within their CRM platform that are directly aligned to the business operating model and practice management framework. Process flows are composed of stages, within each stage there are steps to complete and each step can be configured as optional or mandatory. Using this solution, all CRM users can view where a process is at in real time and identify outstanding action(s) required. This will improve efficiency through the identification of bottle necks and can also provide valuable insights on transaction volumes, turnaround times and SLA performance.
